Privacy Policy

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions have the same meaning whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Company (referred to as either "the Company", "We", "Us", or "Our" in this Privacy Policy) refers to Salem Exterior Pros, Salem, OR.
• Cookies are small files placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website among its many uses.
• Country refers to OR, United States.
• Device means any device that can access the service, such as a computer, a cell phone, or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company, including the companies that host the website, process form submissions, provide analytics, and deliver email.
• Local Service Partner means the independent local contracting company that performs estimates and work for requests submitted through the Website.
• Usage Data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself.
• Website refers to Salem Exterior Pros, accessible from salemexteriorpros.com.
• You means the individual accessing or using the service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data. While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:

• Email address
• First name and last name
• Phone number
• The service you are interested in, your project details, and the town the project is in

Usage Data. Usage data is collected automatically when using the service. It may include your device's Internet Protocol address (for example, IP address), browser type and version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to measure activity on our service and to improve it. The technologies we use include:

• Necessary / Essential Cookies (session cookies, administered by us) are essential to provide you with services available through the website and to enable basic features. Without them, some services cannot be provided.
• Analytics Cookies (administered by Google Analytics) help us understand how visitors find and use the site so we can improve it. This data is used in aggregate and is not used to personally identify you.

We do not run advertising networks, retargeting or remarketing pixels, or social media trackers on this site. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent, and the site will keep working. For more on how Google uses data, see Google's Privacy and Terms site.

Use of Your Personal Data

The Company may use personal data for the following purposes:

• To provide and maintain our service including to monitor the usage of our service.
• To respond to your request and prepare your estimate and to schedule and follow up on your project.
• To connect you with the Local Service Partner who performs estimates and work, so they can contact you and carry out the project.
• To contact you by phone, text message, or email about your request, where you have provided that information and consented to be contacted.
• To improve our service through analysis of usage trends and the effectiveness of our marketing.
• For business transfers we may use your information to evaluate or conduct a merger, sale, or transfer of some or all of our assets.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Sharing of Your Personal Data

We may share your personal data in the following situations:

• With the Local Service Partner to contact you and perform the estimate and work you requested.
• With Service Providers to host the site, process form submissions, analyze usage, and deliver email. They may not use your information for anything else.
• For business transfers in connection with any merger, sale of assets, or acquisition of all or a portion of our business.
• For legal reasons if required by law, to enforce our terms, or to protect our rights, property, or safety.
• With your consent for any other purpose you agree to.

Retention of Your Personal Data

The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, to handle your project, to comply with our legal obligations, resolve disputes, and enforce our agreements. Where possible we apply shorter retention periods or reduce identifiability by deleting, aggregating, or anonymizing data.

Records of consent to be contacted are retained for at least four years, consistent with the applicable statute of limitations. Usage and analytics data are retained on our analytics provider's standard schedule.

Transfer of Your Personal Data

Your information, including personal data, is processed at the Company's operating locations and in any other places where the parties involved in the processing are located. This information may be transferred to and maintained on computers located outside of your state or country. We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or to ask us to help delete the personal data we have collected about you. You may contact us at any time to request access to, correction of, or deletion of any personal data you have provided. Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements

The Company may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users or the public, or protect against legal liability.

Security of Your Personal Data

The security of your personal data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Children's Privacy

Our service does not address anyone under the age of 13, and we do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under 13 without verification of parental consent, we take steps to remove that information.

Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of any third party sites.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. You are advised to review this Privacy Policy periodically. Changes are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: info@salemexteriorpros.com
• By phone: (503) 391-7285
• By visiting the estimate page on our website: salemexteriorpros.com/free-estimate